Terms and Conditions

The following terms and conditions apply to all web site design services offered by Tell Creative. By ordering services from Tell Creative you are agreeing to the following terms and conditions, whether or not the client has been provided with a copy.

Terms of Use

You agree not to sell, license, redistribute, modify, adapt, edit, alter or recreate any content in whole or in part, of this site. However, you may print or download one copy of the materials or content on this site on any single computer for your personal, noncommercial use, provided you keep intact all copyright and other proprietary notices. Any and all use of this site whether in whole or in part, without written permission from Tell Creative is strictly prohibited.

Privacy Policy

Your information will never be sold or exchanged. This site does not use cookies, however, we do monitor all IP addresses that access and use this site for statistical information. This is used solely for the purpose of analyzing site traffic, page hits and monitoring user trends. Your IP address is never in anyway linked to your personal identifiable information.

Website Design

We reserve the right to refuse to construct a web site which we may judge as unfit due to content or otherwise. This includes, but is not limited by, sites containing adult oriented material such as pornography, sites which promote hatred and sites which infringe copyright or are contrary to UK laws.

It is the duty of the client to establish the rights to any material supplied for inclusion on their pages. Tell Creative cannot be held responsible for any breach of copyright or any other right caused by reproduction of materials supplied by the client.

The copyright for all material provided by Tell Creative , such as HTML code, graphics, photographs and text, will remain the property of Tell Creative until such time as payment has been made in full whereupon they will become the property of the client.

Tell Creative makes every effort to design pages which display acceptably in the most popular current browsers, but cannot accept responsibility for pages which do not display acceptably in new versions of browsers released after pages have been designed. Tell Creative will submit a client’s website to several of the major search engines as part of the design package. Tell Creative will make every reasonable effort to design the website effectively but cannot guarantee high placings in search engine results. Tell Creative can accept no responsibility or liability if any search engine, online directory or search site, submitted to as part of basic search engine optimisation, chooses not to list a client’s web site.

Payment

Tell Creative expects payment by BACs or cheque consisting of a 50% deposit at the start of works. Followed by the remaining 50% on completion (final payment to be made within 15 days of the date on the invoice).

In the event of a dispute regarding the design of the website or withheld or late payment Tell Creative reserves the right to withhold or withdraw all web pages and image files until such dispute is resolved.

Cancellation

If at any point during the development phase a client wishes to cancel, they may do so but will be invoiced an amount that Tell Creative judges to be proportional to the amount of work completed on the project. If, after a website has been published, the client wishes to cancel their contract with Tell Creative, they may do so immediately providing that the initial 12 month web design package has been paid in full.

All basic hosting accounts are charged 12 months in advance and will not be refunded upon cancellation of an account.

Tell Creative reserves the right to terminate all hosting accounts with 21 days advanced notice. It is the responsibility of the client to download all files and emails. Any files left on the server after this period will be deleted.

Changes

Tell Creative reserves the right to alter prices at any time without notice. If a client has commissioned any services from Tell Creative prior to a change in prices, that commission will not be subject to any increase, but any subsequent commission may be subject to an increase.

Hosting

Tell Creative uses a third party web hosting company and cannot be held responsible for any extra hosting costs incurred by the client through changes which may require additional web server facilities, any delays to the launch of the site caused by the web hosting company or the site being offline due to problems with the server.

Clients shall be responsible for insuring themselves against any loss or damage to data. In no event will Tell Creative be liable for loss or damage to the data stored, transmitted on or using the service.

Tell Creative reserves the right to change or modify any of the terms and conditions listed.